Legal
Privacy Policy
Last updated: March 2025
ReplySplash is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights as a user.
Information we collect
We collect information you provide directly — such as your name and email when you sign in with Google — and information about how you use the service, including which comments you view and reply to. We also collect your YouTube channel data through the YouTube Data API to power the inbox and reply features.
How we use your information
We use your information to provide and improve the service, to generate AI reply suggestions on your behalf, to send you product updates when you opt in, and to process billing through Stripe. We do not sell your personal data to third parties.
YouTube API and data
ReplySplash is built on the official YouTube Data API v3 and uses Google OAuth 2.0 with the current YouTube scopes (e.g. youtube.force-ssl) to read comments, list your channels, and post replies on your behalf. Your tokens are stored encrypted and used only for actions you authorize. You can revoke access at any time in your Google Account settings.
Data retention
We retain your account data for as long as your account is active. If you delete your account, we remove your personal data and comment history within 30 days, except where we are required to retain it by law.
Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze how the service is used. We do not use advertising or tracking cookies from third parties.
Security
We implement industry-standard security practices including encrypted storage of OAuth tokens, HTTPS throughout, and access controls. No system is perfectly secure — if you believe you've found a vulnerability, please contact us.
Contact
For privacy questions or data requests, email us at privacy@replysplash.com. We will respond within 5 business days.